When you shop here at TicketSpot, you're protected by our Money Back Guarantee.
We know how important it is for you to get to experience the event you're buying tickets for. That's why we work hard to make sure you'll only find legitimate tickets that will get to you on time, and will get you into the venue. We stake our reputation on it.
We offer a 125% Money Back Guarantee if:
- Your order is accepted by, but not delivered by the seller;
- Your order is accepted by, but shipped too late by the seller for the tickets to arrive in time for the event;
- You were denied entry because of the tickets, or invalid tickets were provided by the seller.*
We offer a 100% Money Back Guarantee if:
If you have any questions about our Money Back guarantee, please call our customer support team at 1-866-216-1306.
- An event is cancelled entirely, with no rescheduled date.**
*Please note: Verifiable proof must be provided by the venue
in written letter format if you are denied entry and seek a refund. Written or stamped "voids" do not constitute verifiable proof.
**The 100% refund for a cancelled event excludes any shipping charges.